Trusted by 150+ companies across Europe

Your reputation is your revenue pipeline

We work with companies on their online presence and turn reviews into a measurable part of growth.

150+ companies served
4.6★ avg. final rating
12+ review platforms covered

Based on Pepper Reputation client engagements, 2024–2026.

Review Rating Over Time
2.9 3.4 4.2 4.6
Week 1Week 4Week 8Week 12
The cost of poor reviews

Reviews don't cost you stars. They cost you revenue.

Aggregated industry research, 2023–2024.

92%
of buyers check reviews before making a decision
-18%
conversion drop per star below 4.0
79%
trust online reviews as much as personal recommendations
SEO+AI
Reviews directly influence Google rankings and how LLMs recommend brands
Our approach

From audit to revenue impact in four steps.

Most clients see the first rating shift inside the first month.

01
Analysis
Full audit of your profiles across review platforms, competitor landscape, and trends.
02
Review strategy
Professional responses to negatives, systematic collection from satisfied customers.
03
Rating growth
Visible rating improvement on the platforms that matter to your buyers — built on authentic reviews, not shortcuts.
04
Revenue impact
Your review profiles become trust signals that drive conversions.
What you get

A reputation management system covering the platforms that matter to your buyers

We cover the platforms your buyers actually use: Trustpilot, Google Reviews, SmartCustomer, HelloPeter, Reviews.io, plus 15+ regional and industry-specific sites.

Review recovery
Professional, on-tone replies to negative reviews — the kind that actually resolve the complaint.
Review generation
Systematic approach to collecting authentic reviews from your satisfied customers.
Profile optimization
Complete profile setup across Trustpilot, HelloPeter, SmartCustomer, G2 and more to maximize trust signals.
SEO & AI visibility
Strong review profiles boost your Google rankings and shape how AI assistants and LLMs recommend your brand to potential customers.
Where we operate

We manage your presence across 20+ review platforms

From global review giants to regional and industry-specific platforms — we cover the full landscape.

TrustpilotSmartCustomerHelloPeterGoogle ReviewsCasino GuruReviews.ioTrustpilotSmartCustomerHelloPeterGoogle ReviewsCasino GuruReviews.io

Pepper Reputation is independent and not affiliated with the platforms shown. Logos belong to their respective owners.

Proven results

Real outcomes, real growth

Anonymized case studies from clients across industries and geographies.

Online lender
South Africa · HelloPeter
Before
3.1
After
4.4
New reviews
+860
Timeframe
3 months
SaaS platform
Global · G2
Before
3.4
After
4.7
New reviews
+540
Timeframe
5 months
iGaming operator
Northern Europe · Trustpilot
Before
2.8
After
4.5
New reviews
+1,200
Timeframe
4 months

Anonymised case studies. Individual results vary based on starting position, customer base, and platform-specific factors. Past performance is not indicative of future results.

Who we work with

Built for industries where trust drives revenue

Fintech & Crypto
People don't trust new financial platforms easily. Reviews are your fastest credibility signal.
E-commerce
Star ratings show up in Google Shopping. They directly impact click-through and conversion.
SaaS & Software
B2B buyers compare vendors on G2, Trustpilot, Capterra before booking a demo.
Financial services
Regulated industries need extra trust. Strong reviews reduce compliance-era skepticism.
Travel & Hospitality
Bookings live and die by reviews. One star improvement equals measurable revenue lift.
iGaming & Sports betting
Players check trust scores before depositing. One bad rating means lost lifetime value.
Free assessment

Get your free reputation audit

We'll analyze your ratings across Trustpilot, HelloPeter, SmartCustomer, Google and 20+ other platforms and show you exactly where you're losing customers.

Rating analysis Competitor benchmark Action plan
After you apply

What happens next

1
Free audit
We analyze your profiles across all platforms within one business day
2
Strategy call
30-min call to discuss findings and opportunities
3
Custom plan
Tailored roadmap with clear milestones
4
Launch
We start executing — you see progress weekly
Common concerns

100% compliant. Zero risk to your brand.

Is this legal?
Fully compliant with every platform's terms of service. We never post fake reviews — only help real customers share real experiences.
Will we get flagged?
No. Our methods are transparent and aligned with each platform's best practices guidelines.
Is this just fake reviews?
The opposite. We build systems for authentic feedback collection and professional response management.
One last thing

Ready to turn reviews into revenue?

Get a free audit — no commitment, no pitch. Just clarity on where you stand.

Three months from now

Your competitors aren't waiting

Right now, companies in your space are actively managing their online presence. Every week without a strategy is a week your reviews work against you.

Your competitors' ratings
3.2
You
4.1
Comp 1
4.5
Comp 2
4.3
Comp 3